Refund Policy
At INSTRUKART HOLDINGS , customer satisfaction is our priority. Please read our Refund
and Cancellation Policy carefully to understand your rights and the steps involved.
Eligibility for Refund
- Refunds are available for products that are defective, damaged, or incorrect as per your order.
- Requests for refunds must be made within 25 days of receiving the product.
- To initiate a refund, proof of purchase (order number, receipt) and evidence of the issue (photos/videos) must be provided.
Non-Refundable Items
- Products marked as "Final Sale" or "Non-Returnable."
- Perishable goods, personalized items, and digital downloads.
- Products returned without prior authorization.
Refund Process
- Once your refund request is approved, the amount will be credited back to your original payment method within 7 Days.
- Shipping and handling fees are non-refundable unless the issue was due to our error.
Partial Refunds
- Partial refunds may be granted for products returned in a used or incomplete condition, subject to 5% deduction.
Cancellation Policy
Order Cancellation by Customer
- Orders can be canceled within [5 hours] of placing them. After this period, cancellations may not be accepted if the order is already processed.
- To cancel an order, please contact our Customer Support Team at info@instrukart.com.
Order Cancellation by Us
- We reserve the right to cancel your order if:
- The product is out of stock.
- There is an issue with payment processing.
- The shipping address is incomplete or unverifiable.
In such cases, a full refund will be provided.
Cancellation Fees
- No cancellation fees apply if the order is canceled within the eligible period. Late cancellations may incur a fee of [5% of the order value].
How to Return a Product
- Contact our Customer Support Team at [info@instrukart.com] to initiate a return.
- Ensure the product is unused, in its original packaging, and includes all tags, accessories, and documentation.
- Ship the product to the address provided by our support team. You are responsible for return shipping costs unless the return is due to our error.
Contact Us
- info@instrukart.com
- +91 7331110506
- 09:30 AM to 18:30 PM
Thank you for shopping with INSTRUKART HOLDINGS. We value your trust and are
committed to resolving any issues promptly and fairly.